Basic facts and rules
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There is an additional charge of EUR 10.00 per day and there is no maximum charge for each additional authorized driver.
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The key box is located on the ground floor of the P2 car park. Park your vehicle in one of the designated lanes on the ground floor and place the key in the designated return box, which you will find on the left next to the lifts and escalators on your way to the terminal or public transport. The renter's responsibility for the condition of the vehicle ends when a National Car Rental employee inspects the vehicle on the next business day.
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All drivers must be at least 21 years old. Drivers under the age of 25 can only rent Mini, Economy, Compact, Intermediate and Standard cars and SUVs, as well as vans and are subject to a 20.00 EUR per day underage driver fee. At airport and railway locations, the charge is EUR 25 per day. Drivers over 25 can rent all vehicles except luxury electric vehicles where the minimum age is 30.
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Vehicles can be driven in Andorra, Austria, Belgium, Denmark, Finland, France, Gibraltar, Great Britain, Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Northern Italy, Norway, Portugal, Sweden, Switzerland and Spain. Vehicles can also be driven in Croatia, Southern Italy, Vatican City, San Marino, Poland, Slovakia, Slovenia, Czech Republic and Hungary, with the exception of Audi, BMW, Mercedes, VW, Land Rover, Jaguar vehicles . Elite luxury electric vehicles cannot be hired for cross-border travel. In any case, customers must notify the rental office of their intention to leave the country with the vehicle and request approval. The following additional charges will apply to all cross-border travel: airport and train seats EUR 6.24 per day. All other places EUR 5.00 per day. The maximum charge is 10 days. Prices include taxes and fees.
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Damage Waiver (DW) reduces liability in the event of damage or theft of the vehicle when no responsible third party has been identified.
If DW is not included in the reservation, the renter is fully responsible for the vehicle. DW is available for purchase and reduces the applicable excess to zero for all vehicles except the Elite Electric.
If included in the reservation, all cars and SUVs in the Mini, Economy, Compact, Intermediate, Standard and Small Passenger Vans size categories exceed EUR 950, for Fullsize and Premium vehicles, large passenger vans, large SUVs and small cargo vans the excess is 1150 EUR, for all other vans the excess is 1500 EUR and for the Luxury Elite Electric it exceeds 2500 EUR. Before purchasing a DW, it is recommended that you determine whether personal coverage is sufficient to cover damage, theft, loss of income, administrative charges, diminution in value and any towing, storage or impoundment charges. If the DW is refused, the tenant will have to pay these costs and claim compensation through their personal insurance company. DW is not an insurance company.
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Renters wishing to discuss or dispute any issues regarding damage to a rental vehicle can contact the claims department. Email schaden@ehi.com or call 00 49 (0) 6196 76986775.
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All rentals where the vehicle is not returned to the same location from which it was picked up are subject to a one-way charge. The charge for a ride depends on the car category, location and pick-up date. The exact amount of the one-way charge will be displayed during the booking process when entering the date, desired route and car class.
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Excess Protection (EP) is an optional cover that reduces the applicable excess deductible amount to zero for all vehicles. The excess for Elite Electric vehicles can be reduced to EUR 1000. If the EP is not included in the reservation, it is available for purchase.
Before purchasing an EP, it is recommended that you determine whether personal coverage is sufficient to cover damage, theft, loss of income, administrative charges, diminution in value and any towing, storage or impoundment charges. If the EP is rejected, the renter will have to pay these costs up to the excess amount of the damage waiver and seek reimbursement through their personal insurance company. EP is not insurance.
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If the renter does not choose to purchase additional fuel at the beginning of the rental period and does not return the vehicle with the same level of fuel as at the beginning of the rental period (as stated in the Rental Agreement), the renter will have to pay a fuel service fee calculated as the difference between the fuel levels recorded on the Rental Agreement and those recorded after returning the vehicle multiplied by the fuel price displayed at the branch. Unused or excess fuel will not be refunded.
If the vehicle is an electric vehicle and is returned at a lower charge than that given at the beginning of the Rental Period (at the level specified in the Rental Agreement Summary), the recharge fee is calculated as the kWh required to charge the vehicle at the difference between the levels of charges recorded in the Rental Agreement Summary and those recorded upon return of the vehicle multiplied by the kWh rate shown in the Rental Agreement Summary plus an additional charge as specified in the Rental Agreement Summary. Any unused or excess compensation will not be refunded.
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Personal effects coverage (PEC) is offered for an additional daily fee. PEC provides the renter and his passengers with insurance for personal belongings during the trip.
In short, the product provides cover for theft, damage or loss of luggage, electronics and mobile devices. In addition, delayed personal baggage and loss of travel documents are also covered. This is just a summary. Purchase of PEC is optional and not required for car rental.
The coverage provided by the PEC may duplicate your existing coverage and you may want to determine if your personal coverage is sufficient.
The PEC insurance cover cannot exceed 50 days and/or the total amount of 200 euros, which is charged regardless of the length of the rental period and is subject to your compliance with the terms and conditions of the rental agreement and the PEC policy .
This product will be available from January 1, 2023.
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All major debit and credit cards, issued by Maestro, VPAY, Visa Electron, Visa, Mastercard or American Express, are accepted. All cards presented must be in the tenant's name.Prepaid cards, cash, checks, Diners Club and Discover are not accepted.
A deposit of EUR 250.00 plus the estimated rental cost will be taken at the time of rental. If payment is made by credit card, only the estimated rental cost will be charged and the deposit will be held on the credit card. Fullsize, Premium, Large Passenger Vans, Large SUV and Luxury Elite Electric car categories must be paid for by credit card.
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Roadside Protection Assistance (RAP) includes 24-hour emergency service including replacement vehicle insurance in case of lost vehicle key, key dispatch, on-site assistance in case of flat tire, towing service, forced unlocking of the vehicle in case the keys are locked by inside, start-up assistance and fuel filling service up to 5 litres. Roadside assistance is available in almost all European countries. A current list of countries is available at the rental office at the time of rental. RAP is a fixed fee that covers all roadside assistance services. Roadside assistance is also available without paying this fixed fee. You will then be billed according to the actual cost incurred for each assistance service provided. Roadside assistance protection is an additional product. Before purchasing a RAP, it is recommended that you determine whether personal coverage is sufficient. If the RAP is rejected, the tenant will have to pay these costs and claim compensation through their personal insurance company. RAP is not insurance.
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All drivers must present a full valid and unexpired driving licence. If the driver's license is written in a language and characters different from those of the rental country, an international driver's license is also required. Renters are advised to check whether local authorities require foreign drivers to produce an international driving license to avoid the risk of possible fines. Renters with licenses from countries that are not part of the International Driving License Agreement should have a certified translation.
All renters must present a valid ID or passport. Non-EU permits are valid for up to 6 months based on the date on the renter's passport. After six months, an EU-issued driving license is legally required.
Please note that we reserve the right to request additional authentication or perform further authentication checks if necessary, which may include authentication with an external organization.
FAQs
How long does it take to get through the Berlin Brandenburg Airport? ›
The airport company recommends all passengers to be at the respective terminal 2.5 hours before departure; even if you are traveling with hand luggage only.
Which airport is BER in Berlin? ›BER: Berlin Brandenburg Airport.
How many terminals does Berlin Brandenburg Airport have? ›Berlin Brandenburg Airport has 3 terminals for the time being. Terminal 1 is the largest airport terminal and the most striking one, while terminal 2 serves low-cost airlines. Terminal 5, the old Schönefeld Airport, is 10 minutes away from terminals 1 and 2 and used to handle local and international flights.
Is Berlin Brandenburg a big airport? ›General information. Berlin Brandenburg Airport is a large and new airport in the state of Brandenburg, close to the German capital.
How early should I arrive at the Brandenburg airport? ›Check-in at BER Airport
Passengers on domestic flights should check in at least 90 minutes before departure. For international flights, it is generally recommended to arrive at the respective check-in counter 2 hours before departure.
Brandenburg Berlin airport taxi stand lies in front of terminal 1, on level E0 (if you are flying from BER airport terminal 1, the taxi rank is to be found on the first level). The particular taxi rank serves passengers arriving at Berlin airport terminals 1 and 2.
Does Berlin have Uber? ›Reserve a ride with Uber in advance in Berlin
Complete your plans today by reserving a ride with Uber in Berlin.
BER: Berlin Brandenburg Airport
As the most modern international hub in Europe, the new Berlin Brandenburg Airport (BER) connects the capital to all central transport corridors in Europe.
No. However, we recommend that travellers and visitors wear a medical mask and - wherever possible - keep their distance from other people. We also recommend that you wash your hands regularly.
What is going on with Berlin airport? ›The airport, which is owned by the federal government and states of Berlin and Brandenburg, also faces a financial crisis. With passenger numbers a fraction of pre-pandemic figures, the company lost approximately $1.16 billion in 2020, with more high losses expected in coming years.
Can I sleep at Berlin Brandenburg Airport? ›
The napcabs sleeping cabins offer passengers comfort and privacy during longer layovers at BER Airport.
Is Berlin airport busy? ›Between 65,000 and 75,000 passengers are currently taking off and landing at BER Airport every day – and on peak days, like Fridays and Sundays, there are around 80,000 passengers.
How to get from Brandenburg airport to Berlin? ›Airport Express and regional trains run together four times an hour from station T1-2 to Berlin Central Station. In addition, the S-Bahns S9 and S45 run from T1-2 to Berlin city centre. If travelling by car, the BER terminals are easy to reach via the A113 and the B96a.
How much is a taxi from Berlin airport to city Centre? ›As a rough estimate, the taxi fare from Berlin Brandenburg Airport to the city center will cost you around €35 - €45, depending on the exact location of your destination and the traffic conditions at the time of your journey.
What is the best time to visit Germany? ›In Germany, the "tourist season" runs roughly from May through September. Summer has its advantages: the best weather, snow-free alpine trails, very long days (light until after 21:00), and the busiest schedule of tourist fun. Travel during "shoulder season" (spring and fall) is easier and can be a bit less expensive.
Do I really need to go to the airport 3 hours early? ›The General Guideline for How Early You Should Get to the Airport. Generally speaking, most airlines advise that you arrive at the airport at least 2 hours prior to a domestic flight, and at least 3 hours prior to an international flight.
Why should you get to the airport 2 hours early? ›"We recommend the two hours so that travelers have enough time to get dropped off or park their cars, check their bags and get through security to their gates."
Is Berlin Airport Terminal 1 and 2 connected? ›Terminal 2 serves as a check-in building for departures and arrivals. It is connected to the departure gates in Terminal 1's North Pier via two bridges. The route for passengers to reach Terminal 1 and Terminal 2 is identical. The train station below Terminal 1 offers a direct connection to both terminals.
How do you pay for taxis in Berlin? ›Payment Methods
Berlin taxi drivers are obliged to accept payments by debit/credit cards. Therefore, you can either pay for your transfer in cash or use your credit cards. Nevertheless, all credit cards may not be accepted.
Berlin Brandenburg Airport (BER) transfers. Ride to and from Berlin Airport with Uber. Instead of waiting for the BER airport shuttle or taxi, you can request a ride directly in the app and be on your way.
Is it easy to get a taxi from Berlin airport? ›
They're available throughout the day at ranks located by the exits, but it's worth noting that you may need to wait 5 to 15 minutes for an available taxi. However, taking a taxi from Brandenburg airport to the centre of Berlin is definitely considered to be the quickest and easiest option.
Is there fast track at Berlin airport? ›Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Berlin Brandenburg Airport: Elite Arrival Service. Elite Departure Service. Elite Gate To Gate Connection Service.
Can you buy fast track security at Berlin airport? ›Book a time slot for access to security control at BER free of charge. BER Runway allows you to go directly to security control 4 in Terminal 1 using an extra entrance where your booking and boarding pass are checked, therefore avoiding long waiting times.
Is Berlin Brandenburg Airport the same as Schoenefeld? ›Thus, Schönefeld Airport is now named Berlin Brandenburg airport's terminal 5. For the time being, the new German airport has three terminals and two runways.
How early should I be at the Berlin airport? ›The airport company recommends all passengers to be at the respective terminal 2.5 hours before departure; even if you are traveling with hand luggage only.
How much does BER runway cost? ›The BER Runway service is free for all passengers.
Can I pay for fast track at the airport? ›Yes, you can purchase a Security or Passport Control Fast Track Pass on the day of arrival at the airport.
Is it worth doing fast track security? ›But is it worth it? The simple answer is both yes and no. It really depends on what kind of traveler you are and what type of travel experience you're looking for. Fast Track security can be a boon during busy periods, though the regular security queue is just as quick during quieter times.
Is fast track same as PreCheck? ›Fast Track Security
TSA Precheck is a service that allows some passengers departing from US airports to fast track the security screening process. TSA PreCheck is a purchasable pass and available for a number of low-risk travelers.
You can purchase fast track while booking your flight, or any time after in the Travel Extras section or while checking in. While pricing varies from airport to airport, you will see the price before you complete your purchase.
What went wrong with Berlin Brandenburg Airport? ›
The airport was originally planned to open in October 2011, five years after starting construction in 2006. The project encountered a series of successive delays due to poor construction planning, execution, management, and corruption.
Is Uber or taxi cheaper in Berlin? ›Secondly all Uber drivers are ranked by their ratings – which means they go the extra mile to make sure you are arriving without unnecessary detours and are usually really friendly. And furthermore Uber rides are usually cheaper than normal Taxi services.
Do cabs in Berlin take credit cards? ›Payment Methods
Berlin taxi drivers are obliged to accept payments by debit/credit cards. Therefore, you can either pay for your transfer in cash or use your credit cards.